If you contact us within 7 days after the item arrives,we can only accept returns if the following return conditions are met.
If you remove the RFID tag and other accompanying tags that come with the product,you cannot return or exchange it even if it is unused or new.
We are taking all possible measures against counterfeiting.In the unlikely event that it is determined to be fake,we will refund the full amount including customs duties.
In addition,we do not accept returns due to customer's convenience(size difference etc.).Please note.

[Contact information for returns]
Mono Goods Co.,Ltd.151-0053 1-25-5-503 Yoyogi,Shibuya-ku,Tokyo

Return Conditions
Returns are accepted only in the following cases.

In the case of defective products
If the delivered products are different
However,we cannot accept returns in the following cases.

  • Products used
  • Reasons due to scratches on the package or packaging
  • Products that have been scratched or damaged by the customer
  • Whether or not there is a shipping charge for returned goods
  • We will bear the shipping costs for returning and resending the product.